Open daily from 10:00 – 6:00pm Sept 28th-Oct 31st 2019
17250 Weber Road, Lockport, Illinois 60441
1.800.304.FARM (3276)

Frequently Asked Questions

Below is a list of questions we frequently get from visitors. If your question isn’t listed here, please feel free to contact us.

When is the busiest time?

The 3rd & 4th weekends in October are traditionally our busiest times including Columbus Day. If you chose to visit on these 2 weekends you will experience long lines. If crowds and long lines are not your cup of tea then we recommend visiting earlier in our season or last weekend. You can also come visit us during the week as it normally slower!

What is the Price?

Weekdays (excluding Columbus Day) $11.95 (Over 30 activities)

Weekdays After School Special(excluding Columbus Day) $9.99

Weekends (Sat, Sun) and Columbus Day $18.95 (Over 30 activities)

Weekends All Inclusive Pass(Sat, Sun) and Columbus Day $26.95

Per person 2 and under is always Free. Which includes over 30 unlimited attractions!

Are Pumpkins included in your Admission Price?

Sorry a Pumpkin is not included in General Admission.

Are Grandparents Free?

Yes, Grandparents are FREE Monday-Friday excluding Columbus Day with a Paid Grandchild.

Are 2 and under Free?

Yes children 2 and under are ALWAYS free to enter

Is there anything I need to know about 3rd party tickets I purchased? (Groupon/Local Flavor/GoldStar)

Online Tickets bought from a 3rd party site are ONLY valid during dates listed on 3rd party site ticket. All services must be redeemed during a single visit by same family. If it is an expired ticket the voucher is only worth the amount paid out of pocket. Be sure to line up in the correct row when you arrive. 

How much are Pumpkins?

49 Cents per pound and 8 pounds and under are $4 each

What’s Included in my General Admission Ticket?

View our list of included attractions on our Tickets & Coupons page.

What is your address?

17250 S Weber Rd Lockport IL 60441

Why do I see you located in both Lockport and Crest Hill?

We apologize for any confusion but our Family Farm is located in the City of Crest Hill but our mailing address(for directions) is Lockport. We have tried to get things changed but the post office will not let us.

What are your hours for Pumpkin Fest?

We are open daily (7 days a week) 10am to 6pm

Are pets allowed?

No for the safety of our guests, but service dogs are always welcome!

Is outside food or drink allowed?

Sorry no outside food or beverage is allowed. No need to worry we have plenty of Meals and Treats to Eat, we have 10 food venues to chose from.

What is not included in my General Admission Ticket?

Scrape Yard Paintball, Pony Rides, & Gem Mining. These are just a small additional charge.

Where can I get coupons?

You get our coupons in many places, easiest and fastest would be taking our survey (take survey now) you can also find them in magazines local newspapers, social media, TV & direct mailers.

Do you have a U Pick Pumpkin Field?

Yes we do! Visit our real Pumpkin Field to pick out your perfect pumpkin right off the vine.

Do you take Credit & Debit Cards?

Yes, we take all major credit cards. (Visa, MasterCard, Discover, American Express) along with debit cards. Sorry we do not take checks. We also have 3 ATM’s on property.

Is parking Free?

Yes we have acres of Free Parking!

Can I buy Tickets at the door or only online?

You can buy tickets at the door but we recommend buying them ahead of time online. You get to skip the regular ticket line when you get to the farm, you will be directed to go to Window 3 or 4 to redeem your online ticket purchases.

What type of clothes to wear?

Please dress for the weather, sometimes mother nature changes her mind and it gets a little chilly or warmer than expected. We also sell wearables in our Country Store if you forget to grab something on your way out the door. 

Do you do School Tours?

Yes we have educational School Tours. Visit our School Tours section for forms and information.

What is a BounceBack Pass?

Before you exit do not forget to get your BounceBack Pass for $5 to be able to come back again this year for JUST $5.

What’s a day at the farm like?

Check out this aerial tour!

Are discounts combinable?
No. One discount per person, please!

Are there refunds if guests leave due to rain?
No, but you can check with the admissions buildings before you leave to see if they will give you a rain check, allowing you to return on a future date this year.

Is the Farm &  Maze wheelchair friendly?
Yes. Please call, before visiting the maze, to get up to date maze conditions.

Is smoking allowed?
No. Smoking is only permitted in our designated smoking area. If you are seen smoking, within the farm grounds, we will assume you are on fire and take appropriate action!

Do you serve Adult Beverages?

We sure do, Weekends and Columbus Day! Enjoy an ice cold beer or a glass of wine while watching the kiddos have a enjoyable time.

Do you have apple cider donuts?

We sure do! You can purchase them fresh out of the oil at our Donut Depot. We also have them available to take home and enjoy at the Pumpkin Exit, Country Store or Cafe.

 

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Siegel's Farm
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Press

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